upst-20231107
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of The Securities Exchange Act of 1934

November 7, 2023
Date of Report (Date of earliest event reported)

Upstart Holdings, Inc.
(Exact name of registrant as specified in its charter)
Delaware
001-39797
46-4332431
(State or other jurisdiction of incorporation)
(Commission File Number)
(I.R.S. Employer Identification No.)

2950 S. Delaware Street, Suite 410
San Mateo, CA 94403
(Address of principal executive offices, including zip code)

(833) 212-2461
(Registrant's telephone number, including area code)

Not Applicable
(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class:Trading Symbol:Name of each exchange on which registered:
Common Stock, par value $0.0001 per shareUPSTNasdaq Global Select Market



Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02 Results of Operations and Financial Condition.

On November 7, 2023, Upstart Holdings, Inc. (“Upstart”) reported financial results for the fiscal quarter ended September 30, 2023. A copy of the press release is attached as Exhibit 99.1 to this report and is incorporated by reference herein.

The information contained in this Current Report on Form 8-K, including Exhibit 99.1 attached hereto, is furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section. The information shall not be deemed incorporated by reference into any other filing with the Securities and Exchange Commission made by Upstart regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.

Upstart is making reference to non-GAAP financial information in both the press release and the conference call. A reconciliation of these non-GAAP financial measures to the comparable GAAP financial measures is contained in the attached press release.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits

Exhibit No.Description
99.1
104Cover Page Interactive Data File (Cover page XBRL tags are embedded within the Inline XBRL document)





SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.


Upstart Holdings, Inc.
Dated: November 7, 2023By:/s/ Sanjay Datta
Sanjay Datta
Chief Financial Officer




Document

Exhibit 99.1
Upstart Announces Third Quarter 2023 Results

SAN MATEO, Calif. – November 7, 2023 – Upstart Holdings, Inc. (NASDAQ: UPST), the leading artificial intelligence (AI) lending marketplace, today announced financial results for its third quarter of fiscal year 2023 ended September 30, 2023. Upstart will host a conference call and webcast at 1:30 p.m. Pacific Time today. An earnings presentation and link to the webcast are available at ir.upstart.com.

“We’re making rapid progress in building the world’s first and best AI lending platform,” said Dave Girouard, co-founder and CEO of Upstart. “Of course we’d prefer to be growing quickly, but this is a time when it’s wise to be operating in a conservative mode. We were EBITDA positive for the second straight quarter, our contribution margins are still near record highs, and we continue to invest in our teams and core AI."

Third Quarter 2023 Financial Highlights
Revenue. Total revenue was $135 million, a decrease of 14% from the third quarter of 2022. Total fee revenue was $147 million, a decrease of 18% year-over-year.

Transaction Volume and Conversion Rate. Lending partners originated 114,464 loans, totaling $1.2 billion across our platform in the third quarter of 2023, down 34% from the same quarter of the prior year. Conversion on rate requests was 9.5% in the third quarter of 2023, down from 9.7% in the same quarter of the prior year.

Income (Loss) from Operations. Income (loss) from operations was $(43.8) million, up from $(58.1) million in the same quarter of the prior year.

Net Income (Loss) and EPS. GAAP net income (loss) was $(40.3) million, up from $(56.2) million in the third quarter of the prior year. Adjusted net income (loss) was $(3.9) million, up from $(19.3) million in the same quarter of the prior year. Accordingly, GAAP diluted earnings per share was $(0.48), and diluted adjusted earnings per share was $(0.05) based on the weighted-average common shares outstanding during the quarter.

Contribution Profit. Contribution profit was $94.2 million in the third quarter of 2023, down 2% year-over-year, with a contribution margin of 64% compared to a 54% contribution margin in the same quarter of the prior year.




Adjusted EBITDA. Adjusted EBITDA was $2.3 million, up from $(14.4) million in the same quarter of the prior year. The third quarter 2023 adjusted EBITDA margin was 2% of total revenue, up from (9)% in the same quarter of the prior year.

Financial Outlook
For the fourth quarter of 2023, Upstart expects:
Revenue of approximately $135 million
Revenue From Fees of approximately $150 million
Net Interest Income (Loss) of approximately $(15.0) million
Contribution Margin of approximately 62%
Net Income (Loss) of approximately $(48) million
Adjusted Net Income (Loss) of approximately $(14) million
Adjusted EBITDA of approximately $0 million
Basic Weighted-Average Share Count of approximately 85.6 million shares
Diluted Weighted-Average Share Count of approximately 85.6 million shares

Upstart has not reconciled the forward-looking non-GAAP measures above to comparable forward-looking GAAP measures because of the potential variability and uncertainty of incurring these costs and expenses in the future. Accordingly, a reconciliation is not available without unreasonable effort.

Key Operating Metrics and Non-GAAP Financial Measures
For a description of our key operating measures, please see the section titled “Key Operating Metrics” below.

Reconciliations of non-GAAP financial measures to the most directly comparable financial results as determined in accordance with GAAP are included at the end of this press release following the accompanying financial data. For a description of these non-GAAP financial measures, including the reasons management uses each measure, please see the section titled "About Non-GAAP Financial Measures” below.

Conference Call and Webcast
Live Conference Call and Webcast at 1:30 p.m. PT on November 7, 2023. To access the call in the United States and Canada: +1 888-254-3590, conference code 6982512. To access the call outside of the United States and Canada: +1 313-209-4906, conference code 6982512. A webcast is available at ir.upstart.com.
Event Replay. A webcast of the event will be archived for one year at ir.upstart.com.




About Upstart
Upstart (NASDAQ: UPST) is the leading AI lending marketplace, connecting millions of consumers to 100+ banks and credit unions that leverage Upstart’s AI models and cloud applications to deliver superior credit products. With Upstart AI, lenders can approve more borrowers at lower rates across races, ages, and genders, while delivering the exceptional digital-first experience customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Founded in 2012, Upstart’s platform includes personal loans, automotive retail and refinance loans, and small-dollar “relief” loans. Upstart is based in San Mateo, California, and Columbus, Ohio.

Press
press@upstart.com

Investors    
Jason Schmidt
Vice President, Investor Relations
ir@upstart.com

Forward-Looking Statements
This press release contains forward-looking statements, including but not limited to, statements regarding our outlook for the fourth quarter of 2023. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. These statements may include words such as "anticipate", "estimate", "expect", "project", "plan", "intend", “target”, “aim”, "believe", "may", "will", "should", “becoming”, “look forward”, “could”, "can have", "likely" and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. Forward-looking statements give our current expectations and projections relating to our financial condition; macroeconomic factors; plans; objectives; product development; growth opportunities; assumptions; risks; future performance; business; investments; and results of operations, including revenue (including revenue from fees and net interest income (loss)), contribution margin, net income (loss), non-GAAP adjusted net income (loss), adjusted EBITDA, adjusted EBITDA margin, basic weighted-average share count and diluted weighted-average share count. Neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. The forward-looking statements included in this press release and on the related teleconference call relate only to events as of the date hereof. Upstart undertakes no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected. More information about factors that could affect our results of operations and risks and uncertainties are provided in our public filings with the Securities and Exchange Commission, copies of which may



be obtained by visiting our investor relations website at www.upstart.com or the SEC’s website at www.sec.gov. These risks and uncertainties include, but are not limited to, our future growth prospects and financial performance; our ability to manage the adverse effects of macroeconomic conditions and disruptions in the banking sector and credit markets, including inflation and related monetary policy changes, such as increasing interest rates; our ability to access sufficient loan funding, including through securitization, committed capital arrangements, whole loan sales, and warehouse credit facilities; the effectiveness of our credit decisioning models and risk management efforts; our ability to achieve the expected cost savings from our reductions in workforce; geopolitical events; our ability to retain existing, and attract new, lending partners; our ability to improve and expand our platform and products; and our ability to operate successfully in a highly-regulated industry.

Key Operating Metrics
We review a number of operating metrics, including transaction volume, dollars; transaction volume, number of loans; and conversion rate to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.
We define “transaction volume, dollars” as the total principal of loans transacted on our platform between a borrower and the originating lending partner during the period presented. We define “transaction volume, number of loans” as the number of loans facilitated on our platform between a borrower and the originating lending partner during the period presented. We believe these metrics are good proxies for our overall scale and reach as a platform.
We define “conversion rate” as the number of loans transacted in a period divided by the number of rate inquiries received that we estimate to be legitimate, which we record when a borrower requests a loan offer on our platform. We track this metric to understand the impact of improvements to the efficiency of our borrower funnel on our overall growth.

About Non-GAAP Financial Measures
In addition to our results determined in accordance with generally accepted accounting principles in the United States (“GAAP”), we believe the non-GAAP measures of contribution profit, contribution margin, adjusted EBITDA, adjusted EBITDA margin, adjusted net income (loss), and adjusted net income (loss) per share are useful in evaluating our operating performance. Certain of these non-GAAP measures exclude stock-based compensation and certain payroll tax expense, expense on convertible notes, depreciation, amortization, and other non-operating expenses. We exclude stock-based compensation, expense on convertible notes and other non-operating expenses because they are non-cash in nature and are excluded in order to facilitate comparisons to other companies’ results.

We believe non-GAAP information is useful in evaluating the operating results, ongoing operations, and for internal planning and forecasting purposes. We also believe that non-GAAP financial measures provide consistency and comparability with past financial performance and assist investors with comparing Upstart to other companies, some



of which use similar non-GAAP financial measures to supplement their GAAP results. However, non-GAAP financial measures are presented for supplemental informational purposes only and should not be considered a substitute for, or superior to, financial information presented in accordance with GAAP and may be different from similarly titled non-GAAP financial measures used by other companies.

Key limitations of our non-GAAP financial measures include:

•    Contribution Profit is not a GAAP financial measure of, nor does it imply, profitability. Even if our revenue exceeds variable expenses over time, we may not be able to achieve or maintain profitability, and the relationship of revenue to variable expenses is not necessarily indicative of future performance;
•    Contribution Profit does not reflect all of our variable expenses and involves some judgment and discretion around what costs vary directly with loan volume. Other companies that present contribution profit calculate it differently and, therefore, similarly titled measures presented by other companies may not be directly comparable to ours;
•    Although depreciation expense is a non-cash charge, the assets being depreciated may have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements;
•    Adjusted EBITDA excludes stock-based compensation expense, certain employer payroll taxes on employee stock transactions, and reorganization expenses. Stock-based compensation expense has been, and will continue to be for the foreseeable future, a significant recurring expense for our business and an important part of our compensation strategy. The amount of employer payroll tax-related expense on employee stock transactions is dependent on our stock price and other factors that are beyond our control and which may not correlate to the operation of the business;
•    Adjusted EBITDA does not reflect: (1) changes in, or cash requirements for, our working capital needs; (2) interest expense, or the cash requirements necessary to service interest or principal payments on our debt, which reduces cash available to us; or (3) tax payments that may represent a reduction in cash available to us;
•    The expenses and other items that we exclude in our calculation of Adjusted EBITDA may differ from the expenses and other items, if any, that other companies may exclude from Adjusted EBITDA when they report their operating results.

Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included below.


UPSTART HOLDINGS, INC.
CONSOLIDATED BALANCE SHEETS
(In Thousands, Except Share and Per Share Data)


December 31,September 30,
20222023
Assets
Cash$422,411 $516,581 
Restricted cash110,056 98,447 
Loans (at fair value)(1)
1,010,421 972,336 
Property, equipment, and software, net44,168 48,010 
Operating lease right of use assets86,335 77,339 
Beneficial interests (at fair value)— 36,974 
Non-marketable equity securities41,250 41,250 
Goodwill67,062 67,062 
Other assets (includes $42,648 and $42,673 at fair value as of December 31, 2022 and September 30, 2023, respectively)
154,351 143,780 
Total assets$1,936,054 $2,001,779 
Liabilities and Stockholders’ Equity
Liabilities:
Accounts payable$18,715 $7,027 
Payable to investors90,777 51,607 
Borrowings986,394 1,003,392 
Payable to securitization note holders (at fair value)— 153,782 
Accrued expenses and other liabilities (includes $8,820 and $7,414 at fair value as of December 31, 2022 and September 30, 2023, respectively)
66,946 51,853 
Operating lease liabilities100,787 93,354 
Total liabilities1,263,619 1,361,015 
Stockholders’ equity:
Common stock, $0.0001 par value; 700,000,000 shares authorized; 81,259,676 and 85,024,889, shares issued and outstanding as of December 31, 2022 and September 30, 2023, respectively
Additional paid-in capital714,871 880,933 
Accumulated deficit(42,444)(240,178)
Total stockholders’ equity672,435 640,764 
Total liabilities and stockholders’ equity$1,936,054 $2,001,779 

(1)Includes $196.5 million as of September 30, 2023 of loans, at fair value, contributed as collateral for the consolidated securitization.








    


UPSTART HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS and COMPREHENSIVE LOSS
(In Thousands, Except Share and Per Share Data)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2022202320222023
Revenue:
Revenue from fees, net$179,348 $146,755 $751,675 $407,585 
Interest income and fair value adjustments, net:
Interest income(1)
22,180 37,692 66,288 116,923 
Interest expense(1)
(3,050)(9,414)(6,322)(20,828)
Fair value and other adjustments(1)
(41,245)(40,476)(116,110)(130,430)
Total interest income and fair value adjustments, net(22,115)(12,198)(56,144)(34,335)
Total revenue157,233 134,557 695,531 373,250 
Operating expenses:
Sales and marketing56,362 33,042 295,023 88,371 
Customer operations45,028 36,914 144,507 114,301 
Engineering and product development66,182 54,941 173,218 222,986 
General, administrative, and other47,752 53,505 138,148 156,616 
Total operating expenses215,324 178,402 750,896 582,274 
Loss from operations(58,091)(43,845)(55,365)(209,024)
Other income, net1,880 3,540 2,018 11,334 
Net loss before income taxes(56,211)(40,305)(53,347)(197,690)
Provision for income taxes12 10 55 44 
Net loss
$(56,223)$(40,315)$(53,402)$(197,734)
Net loss per share, basic
$(0.69)$(0.48)$(0.64)$(2.38)
Net loss per share, diluted
$(0.69)$(0.48)$(0.64)$(2.38)
Weighted-average number of shares outstanding used in computing net loss per share, basic
81,672,099 84,404,966 83,236,131 83,158,146 
Weighted-average number of shares outstanding used in computing net loss per share, diluted
81,672,099 84,404,966 83,236,131 83,158,146 

(1)Balances for three and nine months ended September 30, 2023 include $10.0 million of interest income, $(3.8) million of interest expense, and $0.4 million of fair value and other adjustments, net related to the consolidated securitization.




UPSTART HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)
Nine Months Ended September 30,
20222023
Cash flows from operating activities
Net loss$(53,402)$(197,734)
Adjustments to reconcile net loss to net cash used in operating activities:
Change in fair value of financial instruments71,056 151,317 
Stock-based compensation92,035 142,273 
Gain on loan servicing arrangement, net(23,770)(10,432)
Depreciation and amortization9,859 15,800 
Non-cash interest expense2,294 2,296 
Other— (2,260)
Net changes in operating assets and liabilities:
Purchase of loans held-for-sale(6,978,644)(2,076,734)
Proceeds from sale of loans held-for-sale6,374,107 1,875,358 
Principal payments received for loans held-for-sale104,049 139,582 
Principal payments received for loans held by consolidated securitization— 12,302 
Other assets8,719 27 
Operating lease liability and right-of-use asset7,695 1,563 
Accounts payable3,446 (11,699)
Payable to investors(13,754)(44,919)
Accrued expenses and other liabilities(25,494)(13,521)
Net cash used in operating activities(421,804)(16,781)
Cash flows from investing activities
Purchase of loans held-for-investment(55,294)(121,294)
Proceeds from sale of loans held-for-investment11,993 774 
Principal payments received for loans held-for-investment27,711 78,327 
Principal payments received for notes receivable and repayments of residual certificates5,508 3,556 
Acquisition of beneficial interests— (39,505)
Purchase of non-marketable equity securities(1,000)— 
Purchase of property and equipment(7,088)(1,285)
Capitalized software costs(10,842)(9,135)
Net cash used in investing activities(29,012)(88,562)
Cash flows from financing activities
Payments made on securitization notes— (10,016)
Proceeds from issuance of securitization notes— 165,318 
Proceeds from borrowings430,270 529,494 
Repayments of borrowings(209,079)(514,792)
Proceeds from issuance of common stock under employee stock purchase plan7,662 8,431 
Proceeds from exercise of stock options10,726 9,475 
Taxes paid related to net share settlement of equity awards(8)(6)
Repurchases of common stock(150,070)— 
Net cash provided by financing activities89,501 187,904 
Change in cash and restricted cash(361,315)82,561 


UPSTART HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In Thousands)
Nine Months Ended September 30,
20222023
Cash and restricted cash at beginning of period1,191,241 532,467 
Cash and restricted cash at end of period$829,926 $615,028 


UPSTART HOLDINGS, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In Thousands, Except Share and Per Share Data)
(Unaudited)



Three Months Ended September 30,Nine Months Ended September 30,
2022202320222023
Revenue from fees, net$179,348 $146,755 $751,675 $407,585 
Loss from operations(58,091)(43,845)(55,365)(209,024)
Operating Margin(32)%(30)%(7)%(51)%
Sales and marketing, net of borrower acquisition costs(1)
$10,348 $9,444 $31,910 $26,012 
Customer operations, net of borrower verification and servicing costs(2)
7,706 7,911 20,728 26,774 
Engineering and product development66,182 54,941 173,218 222,986 
General, administrative, and other47,752 53,505 138,148 156,616 
Interest income and fair value adjustments, net22,115 12,198 56,144 34,335 
Contribution Profit$96,012 $94,154 $364,783 $257,699 
Contribution Margin54 %64 %49 %63 %
_________
(1)Borrower acquisition costs were $46.0 million and $23.6 million for the three months ended September 30, 2022 and 2023, respectively, and were $263.1 million and $62.4 million for the nine months ended September 30, 2022 and 2023, respectively. Borrower acquisition costs consist of our sales and marketing expenses adjusted to exclude costs not directly attributable to attracting a new borrower, such as payroll-related expenses for our business development and marketing teams, as well as other operational, brand awareness and marketing activities. These costs do not include reorganization expenses associated with the January 2023 Plan.
(2)Borrower verification and servicing costs were $37.3 million and $29.0 million for the three months ended September 30, 2022 and 2023, respectively, and were $123.8 million and $87.5 million for the nine months ended September 30, 2022 and 2023, respectively. Borrower verification and servicing costs consist of payroll and other personnel-related expenses for personnel engaged in loan onboarding, verification and servicing, as well as servicing system costs. It excludes payroll and personnel-related expenses and stock-based compensation for certain members of our customer operations team whose work is not directly attributable to onboarding and servicing loans. These costs do not include reorganization expenses associated with the January 2023 Plan.









UPSTART HOLDINGS, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In Thousands, Except Share and Per Share Data)
(Unaudited)


Three Months Ended September 30,Nine Months Ended September 30,
2022202320222023
Total revenue
$157,233 $134,557 $695,531 $373,250 
Net loss(56,223)(40,315)(53,402)(197,734)
Net Loss Margin(36)%(30)%(8)%(53)%
Adjusted to exclude the following:
Stock-based compensation and certain payroll tax expenses(1)
$36,957 $36,446 $93,721 $144,991 
Depreciation and amortization3,724 4,934 9,859 15,800 
Reorganization expenses— — — 15,536 
Expense on convertible notes1,172 1,177 3,511 3,527 
Provision for income taxes12 10 55 44 
Adjusted EBITDA$(14,358)$2,252 $53,744 $(17,836)
Adjusted EBITDA Margin(9)%%%(5)%
_________
(1)Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.




UPSTART HOLDINGS, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(In Thousands, Except Share and Per Share Data)
(Unaudited)


Three Months Ended September 30,Nine Months Ended September 30,
2022202320222023
Net loss$(56,223)$(40,315)$(53,402)$(197,734)
Adjusted to exclude the following:
Stock-based compensation and certain payroll tax expenses(1)
36,957 36,446 93,721 144,991 
Reorganization expenses— — — 15,536 
Adjusted Net Income (Loss)$(19,266)$(3,869)$40,319 $(37,207)
Net loss per share:
Basic$(0.69)$(0.48)$(0.64)$(2.38)
Diluted$(0.69)$(0.48)$(0.64)$(2.38)
Adjusted Net Income (Loss) per Share:
Basic $(0.24)$(0.05)$0.48 $(0.45)
Diluted$(0.24)$(0.05)$0.43 $(0.45)
Weighted-average common shares outstanding:
Basic 81,672,099 84,404,966 83,236,131 83,158,146 
Diluted81,672,099 84,404,966 92,991,590 83,158,146 
_________
(1)Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.